Three Organizations Acknowledge WCCH With Honors For Patient Safety, Quality and Satisfaction
West Calcasieu Cameron Hospital was recently recognized by three independent organizations for scoring highly in the areas of safety, quality and patient satisfaction. The organizations are not affiliated with one another, and scores were based off of their independent research of West Calcasieu Cameron Hospital in each of the areas outlined above.
West Calcasieu Cameron Hospital was awarded with an "A" grade Hospital Safety ScoreSM by The Leapfrog Group, an independent national nonprofit run by employers and other large purchasers of health benefits. "As the only hospital in Calcasieu parish to receive an "A" grade, we know that the intense focus we've placed on patient safety, with the adoption of many safety initiatives, is working to the benefit of our patients,” states Bill Hankins, CEO of West Calcasieu Cameron Hospital. The "A" grade was awarded in the latest update to the The Hospital Safety ScoreSM. The Hospital Safety ScoreSM was calculated using publicly available data on patient injuries, medical and medication errors, and infections to apply letter grade safety ratings to more than 2600 hospitals nationwide. United States hospitals were assigned an A, B, C, D, or F for their safety.
West Calcasieu Cameron Hospital was also awarded a 2011 Top Performer on Key Quality Measures award by the Joint Commission for exceeding the 95% or better performance rate in key quality measures that are considered Best Practice for heart attack, heart failure, pneumonia and surgical care patients by the Joint Commission. West Calcasieu Cameron Hospital was one of only 620 hospitals nationwide recognized by the Joint Commission for this accomplishment.
West Calcasieu Cameron Hospital was also informed that it exceeded performance criteria in the Centers for Medicare & Medicaid Services (CMS) pay for performance program, a program that rewards hospitals with reimbursement based on the quality of care provided, and the satisfaction of patients. With this new program, enacted under the Affordable Care Act in April 2011, Medicare payments to hospitals were reduced by 1% in Medicare's fiscal year of 2012, and the difference in payment could be earned back by hospitals at a later date if their scores in quality and patient satisfaction reached a certain level. With its exemplary performance in the quality of care provided, and patient satisfaction, West Calcasieu Cameron Hospital has received 100% of the funds that were originally withheld.
"When making healthcare decisions and choosing a hospital for you and your family, you want to be informed, and know your options,” states Bill Hankins, CEO of West Calcasieu Cameron Hospital. "Our research has indicated that our hospital is one of only 3 in the state to receive all three of these designations – that's an accomplishment we are very excited about. Our board members, physicians and our employees are extremely pleased to share this information with Southwest Louisiana, as we continue to lead the way in the provision of quality healthcare in our area,” states Hankins. Success like this, in so many areas, is no accident, and is the direct result of a dedicated group of physicians and employees demonstrating the true essence of teamwork. We're confident community members will see that the findings of these various organizations, and our scores, will speak for themselves and demonstrate our commitment to the health of Southwest Louisiana,” he says