WCCH Honored by Two Independent Groups
West Calcasieu Cameron Hospital (WCCH) was recently recognized by two independent organizations for scoring highly in the areas of safety and patient experience.
The Hospital received a Grade ‘A’ Hospital Safety Score, which rates how well hospitals protect patients from preventable medical errors, injuries and infections within the hospital. A letter grade safety rating is applied based on 28 measures to more than 2500 hospitals nationwide.
The Hospital Safety Score is the gold standard rating for patient safety, compiled under the guidance of the nation’s leading patient safety experts and administered by The Leapfrog Group, a national, nonprofit hospital safety watchdog. The Score is designed to give consumers information they can use to protect themselves and their families when facing a hospital stay.
WCCH has also received an Outstanding Patient Experience Award from Healthgrades, placing it among the top 15 percent of hospitals nationwide. This award recognizes hospitals for providing outstanding patient experience based on 10 measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions. The award is based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) patient survey data from the Centers for Medicare and Medicaid Services (CMS).
“Patient safety and experience are the driving forces of our organization. All hospital initiatives are structured around patient safety and patient experience, and nothing speaks to the level of our commitment to our patients than being rewarded for our exemplary performance in these areas,” says Janie Fruge’, chief executive officer of WCCH. “We’re very excited to have received both of these distinct honors, and I am extremely proud of our team for their hard work and dedication to keeping our patients safe and ensuring an exceptional patient experience.”