Accreditation

West Calcasieu Cameron Hospital (WCCH) and the Home Health Agency of WCCH have earned the Joint Commission’s Gold Seal of Approval® for accreditation by demonstrating compliance with The Joint Commission’s national standards for health care quality and safety in hospitals and home care.

Every 3 years, WCCH and the Home Health Agency of WCCH undergo a rigorous unannounced on-site survey. A team of Joint Commission expert surveyors evaluate WCCH for compliance with standards of care specific to the needs of patients, including infection prevention and control, leadership, and medication management.

"In achieving Joint Commission accreditation, WCCH has demonstrated its commitment to the highest level of care for its patients," says Mark G. Pelletier, R.N., M.S., chief operating officer, Division of Accreditation and Certification Operations, The Joint Commission. Accreditation is a voluntary process, a challenge that many hospitals undertake to elevate its standard of care and instill confidence in the community it serves.

The Joint Commission is the nation's oldest and largest standards-setting and accrediting body in health care. Learn more about The Joint Commission at www.jointcommission.org.

Our Commitment to Care

It is important to WCCH to promptly address any concerns you may have regarding patient care and safety. To voice a concern, please call the WCCH Patient Relations Director at (337) 527-4144. You may call at any time during or after your stay.

You may also contact the Joint Commission directly by mailing One Renaissance Boulevard, Oakbrook Terrace, IL 60181, by calling 1-800-994-6610, or by email at complaint@jointcommission.org.

Additionally, you have the right to file a complaint or concern with the Louisiana Department of Health and Hospitals by mailing DHH/Health Standards Section, P.O. Box 3767, Baton Rouge, LA 70821, or by calling (225) 342-0138 or toll free at (866) 280-7737.