Visitors
Visitor Information
West Calcasieu Cameron Hospital (WCCH) welcomes visitors; however, certain guidelines are in place to help ensure that our patients benefit most from your visit.
Visitor guidelines that have been created to protect patients include:
- Only one person is allowed to spend the night with the patient.
- Visitors should be free of respiratory or communicable infections.
- Observe the confidentiality and privacy of other patients.
- Assist staff by leaving the room during tests, treatments, or exams if asked.
- A responsible adult must accompany all children under age 12. All children visiting a patient must remain in the patient room.
- No children under the age of 12 are allowed in the Intensive Care Unit.
- Live plants and animals are not allowed in patient rooms.
WiFi
To access this free service, your laptop needs a wireless card. Please be courteous to other patients and visitors while using your computer and keep the volume muted or use headphones. To access our free wireless internet service, please follow the steps listed below.
- Select Wi-Fi Network: WCCHPUBLIC
- WPA2 Personal Wi-Fi key: friendly
- Follow instructions listed on the screen that you are redirected to. The username and password for the redirect site are:
- username: hospital
- password: hospital
Visitor Hours
PLEASE NOTE: DUE TO COVID, VISITOR HOURS ARE SUBJECT TO CHANGE
General Visiting Hours
7 a.m. – 9 p.m.
Labor & Delivery
Support Person/Coach - Anytime
Post-Partum
7 a.m. – 9 p.m.
Intensive Care Unit
Visitors are welcome and encouraged with no restriction time, except from 6 a.m. - 8 a.m., and 6 p.m. - 8 p.m., daily. this time is reserved for physicians to examine patients, plan their care and to communicate with patients and their families or significant others.
Pediatric Patients
Primary Caregiver - Anytime
There are some situations when visitors are unable to come during the scheduled visiting hours. Visitors who arrive after 9 p.m. must check in at the Security Guard’s desk at the Emergency Department entrance.
Visitors who leave after 9 p.m. must leave through the Emergency Department entrance. Please request security if an escort to your vehicle is needed.
Additional Information
Waiting Rooms
Several waiting rooms are available throughout the hospital for visitors and family members to rest during their loved one’s stay. Waiting rooms for day surgery and ICU are available on the second floor of the hospital’s new expansion. Several other waiting areas are available throughout the hospital for those seeking outpatient services.
Balloons
Some patients have allergies to latex products. The latex powder on balloons can cause severe reactions in these patients. Therefore, latex balloons are not permitted in the hospital. Mylar balloons are acceptable.
