Visitors

To access this free service, your laptop needs a wireless card. Please be courteous to other patients and visitors while using your computer and keep the volume muted or use headphones. To access our free wireless internet service, please follow the steps listed below.

1. Select Wi-Fi Network: WCCHPUBLIC
2. WPA2 Personal Wi-Fi key: friendly
3. Follow instructions listed on the screen that you are redirected to. The username and password for the redirect site are:
   • username: hospital
   • password: hospital

The Auxiliary Gift Shoppe raises money through its sale of merchandise, baked goods, and a wide variety of other miscellaneous items. The Auxiliary Gift Shoppe is located on the first floor near the Stelly Lane/South Entrance. Hours of Operation are Monday – Friday from 9 a.m. – 5 p.m. and on Saturday from 8 a.m. – noon.

General Visiting Hours

7 a.m. – 8:30 p.m.

Labor & Delivery

Support Person/Coach - Anytime

Post-Partum

7 a.m. – 8:30 p.m.

Intensive Care Unit

A designated support person for the patient will be able to remain with the patient during their stay except in the event there may be a need to maintain safety and security during a procedure.

Visitation times for family and visitors are:

5:30-6:30 a.m.
9:00-10:00 a.m.
12:00-1:00 p.m.
5:00-6:00 p.m.
8:00-9:00 p.m.

Pediatric Patients

Primary Caregiver - Anytime

There are some situations when visitors are unable to come during the scheduled visiting hours. Visitors who arrive after 9 p.m. must check in at the Security Guard’s desk at the Emergency Department entrance.

Visitors who leave after 9 p.m. must leave through the Emergency Department entrance. Please request security if an escort to your vehicle is needed.

Several waiting rooms are available throughout the hospital for visitors and family members to rest during their loved one’s stay. Waiting rooms for day surgery and ICU are available on the second floor of the hospital’s new expansion. Several other waiting areas are available throughout the hospital for those seeking outpatient services.

Some patients have allergies to latex products. The latex powder on balloons can cause severe reactions in these patients. Therefore, latex balloons are not permitted in the hospital. Mylar balloons are acceptable.

Clergy members are welcome to visit with you and your family during your hospital stay. Your nurse can assist you in contacting the clergy.

For your convenience, there are automatic teller machines (ATMs) located in the north parking lot next to the Cypress Street entrance and in the main hallway by the Emergency Department.

WCCH is a 100 percent tobacco free campus. Patients, staff and visitors are not allowed to use tobacco products of any type, including smokeless and electronic tobacco products, on any part of the hospital campus. This policy includes parking lots, sidewalks, lawn areas and all hospital owned property.

The WCCH Cafeteria is located on the first floor of the hospital, near the Cypress Street entrance. View Cafe Hours and Menu.

From the entrance, follow the main hallway south and turn right at the first hallway. Visitors are welcome to dine in the cafeteria. Hours of operation are Monday – Friday from 6 a.m. – 6:30 p.m. and Saturday-Sunday from 7 a.m. – 1 p.m. The WCCH Cafeteria accepts both cash and credit as forms of payment. Vending machines for snacks and beverages are accessible 24 hours a day, except those located in the Cafeteria. They can be found in the following locations:

• Labor & Delivery Waiting Area – located across from the Outpatient Pharmacy on the first floor
• Snack Room – located near the Emergency Department waiting room
• Intensive Care Waiting Area – located on the second floor, near the ICU waiting room
• Cafeteria – located on the first floor and accessible during cafeteria hours